Simplex Pro FX | FAQS Page

What isMINING CRYPTO FX?: MINING CRYPTO FX is an investment platform website, which is owned and handled byMINING CRYPTO FX.
IsMINING CRYPTO FX a registered company?: Yes,MINING CRYPTO FX is registered in the United Kingdom as "MINING CRYPTO FX LIMITED" with a registration number of #10890123.
WhatMINING CRYPTO FX do?: MINING CRYPTO FX LIMITED is professionally involved in the process of cryptocurrency mining and forming its own network of equipment for cloud mining.
Who controls the investment porfolio?: Our team of specialist, who have been working in the market of currency exchange for about 12 years and above, controls the investment portfolio. Our experience and connections enable us to right to use a huge variety of local and worldwide assets and offer gains from the most ideal equipment in the globe, these are well-organized for trading on the market for Crypto-Currency and mining cryptocoins.
Where is your company?: The company is registered in the UK and has its own data centers. Company Address -MINING CRYPTO FX, COMPANY NO. -#10890123, 54 Rose Avenue, Nether Poppleton, York, , YO26 6RU , United Kingdom.
What contact methods do you offer for support?: We offer 3 methods for contacting our support staff: Social Support, E-mail, and Mobile Phone Support (SMS Only). You can call us on - (+44) 203 389 7363 on universal working hour time.
Do I need to provide any identity or verification documents?: No, we will never ask you to provide any identifying information or verification documents.
How can I become your investor?: Anyone regardless of age, gender and country of residence may become an investor. To do this you need to Register Account and make a deposit in the amount of at least 0.01 Bitcoin.
How many accounts can I register?: You can register as many accounts as you need.
Can I be registered multiple times with the same IP address?: Oh sure. You, your family or your friends may have multiple accounts using the same computer and IP address.
What deposit methods do you accept?: We accept deposits via cryptocurrency Bitcoin only.
When registering I am asked to enter a Bitcoin account. What should I use?: A Bitcoin address is an identifier of 26-35 alphanumeric characters, beginning with the number 1 or 3 that represents a possible destination for a Bitcoin payment. There is address formats in common use: 17Wrac9hn8dsD55FaRpicN99fiVdju11e.
What is the minimum amount of deposit?: The minimum deposit amount is 0.01 BTC.
What is the maximum deposit amount?: There is no limit for maximum deposit. Minimum amount for deposit is 0.01 BTC, you can deposit any number more than 0.01 BTC.
What bitcoin wallet do you support ?: We accept any type of bitcoin wallet as long as it allow you to send and receive bitcoin.
Can I change my Bitcoin account in the process of work?: Yes offcourse, you can do this anytime in your account settings.
I'm trying to change my Bitcoin address in account settings, but don't get confirmation code via email.: Sometimes the letter with confirmation code is received in the Spam folder, check it out.
How long does it take for my deposit to be credited?: MINING CRYPTO FX LIMITED will need 3 blockchain confirmation in order to count it 100% received to one's end. Once 3 blockchain confirmation done, your deposit automatically added to yourMINING CRYPTO FX account and same will be notified to you via E-mail.
When will I see earnings in my account?: You will see earnings in your account exactly every hours after the time of your first deposit.
Are earnings on business days or calendar days?: Earnings are 7 days a week for 31 calendar days and 365 days.
What are the investment termsMINING CRYPTO FX offers?: MINING CRYPTO FX LIMITED offers 4% to 6% daily. Earnings will generate every 60 minutes, 24 times a day. Deposit is working on an ongoing basis with the ability to return at any time.
Where can I find instructions how to invest and make money?: We have prepared a detailed description of all the stages of your work with the project. You can find it in the "START GUIDE" section.
How long will my deposit work?: You can be company investor indefinite term: your deposit will work and bring hourly earnings as long as you do not decide to stop your cooperation and get back invested amount.
Can I activate several deposits simultaneously?: Yes, you can do several deposits simultaneously, remember that every deposit is treated as a separate investment.
When can I withdraw profits?: You can withdraw profit as soon as your balance has 0.0005 Bitcoin and more.
What do I need to withdraw profit?: As soon as amount of your balance will be equal to or greater than 0.0005 Bitcoin, you can make a request to withdraw profit. To do this, use "Withdraw funds" section. Enter withdrawal amount and confirm your request.
What is the minimum for a withdrawal?: You can withdraw any amount which exceeds $1500.
How quickly withdrawal request is processed?: All payouts are made automatically and are instantly.
Is there fee for return of deposit?: Yes, return of deposit require 5% fees on principle amount. (NOTE: You will withdraw your initial deposit after 24 hours.)
Can I make money with affiliate program?: Yes Indeed, You can use Three-tier affiliate program of 7% - 3% - 1% commission for every deposit made by your referral.
Do I need to have deposit to use my affiliate link and be rewarded?: No, your own deposit is not required.
When will I receive referral commission?: You will receive referral commission in your account balance as soon as your downline makes a deposit.
Do you have a representatives program?: Yes, we do offer representative program.
Who are official representatives?: Representatives are our closest partners, who thoroughly know our company and are willing to share their own experience of investing. You can contact your nearest representative for further information and advice on the choice of investment strategy.
What affiliate commissions representatives earn?: Affiliate commission of representatives is also Three-tier 10% - 5% - 2%.
How do I become a representative?: Any of you can become a representative. To do this you just need to have an active deposit and two active referral. And send the details like Name, Languages, Working Hours, Phone Number, Skype, Facebook and other social media sites that you use regularly to our Support. It will require minimum of your personal and contact details, which will be added to the website. Once your information has been added to this section, your affiliate commission will be increased to 10% - 5% - 2%.
Is my account safe ?: Yes, your account is 100% safe.
I forgot my password, how can I recover it?: You can recover your password using the "Forgot Password" link at login. Your password will be sent to the e-mail address on your account.
What security features do you have?: We use an Extended Validation SSL (EVSSL) from Geotrust with 256-bit encryption to ensure the privacy and security of all information entered on our site. We are also hosted on a DDOS Protected Dedicated Server from Genius-Guard, a leading provider of DDOS protected hosting.
How are you protected against hackers?: The protection of your account is our top priority which is why we have several security measures in place to deter hackers: - All server data is automatically backed up every hour to ensure the rapid restoration of all site data in the event that there is any security breach. - We utilize multiple accounts for each payment method to spread out risk and ensure that our program can continue running in the unlikely event that a hacker is able to breach any of our accounts. - We also have several internal security measures in place for the protection of our server and software to lower the risk of a breach from both inside and outside sources. In order to maintain secrecy, we do not publically discuss these measures.
My question does not include in FAQ list, what should i do ?: You can contact us via support link.